Approach

Embracing an iterative and methodical approach, my design process harnesses the power of diverse methods, skills, and tools to drive meaningful insights, innovation, and impact. Discover how I navigate the stages of framing, research, analysis, synthesis, prototyping, and strategy to craft tailored solutions that push the boundaries of possibility.

Analysis

  • Examining the research findings, identifying patterns, and extracting meaningful insights.

  • Analyzing user behaviors, pain points, and motivations to uncover underlying problems and opportunities for innovation.

  • Informing development of a comprehensive understanding of the problem and potential directions for solutions.


Skills

  • Data Analysis: Proficiency in analyzing qualitative and quantitative data to derive insights and make decisions.

  • Data-Driven Insights: Leveraging data analysis techniques to extract actionable insights, empowering informed design decisions and optimizing user experiences based on empirical evidence.

  • Critical Thinking: Ability to analyze information critically, identify connections, and draw meaningful conclusions from research findings.

  • Visual Thinking: Capability to visualize and represent complex information and concepts in a clear, engaging manner.

  • Usability Evaluation: Conducting heuristic evaluations and usability testing to recommend improvements.

  • Stakeholder Management: Ability to effectively engage and communicate with stakeholders, fostering collaboration and alignment throughout the design process.

  • Prioritization and Decision-making: Evaluating design features and making informed decisions based on user needs, project constraints, and business objectives.

  • Data Visualization: Communicating data using visual elements to enhance understanding and facilitate insights.


Methods

  • Organizing research data, observations, and insights into related groups or categories to identify patterns, themes, and relationships.

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  • Mapping out the user's end-to-end experience, interactions, and emotions to identify pain points, opportunities, and areas for innovation.

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  • Deepening the understanding of the target audience and their spectrum of abilities with research-based archetypes representations.

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  • Visualizing user perspectives, needs, emotions, and pain points to foster empathy and gain insights that can drive the design process.

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  • Evaluating similar products, services, or experiences to identify strengths, weaknesses, and opportunities for differentiation.

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  • Structuring and organizing information and content in a way that enhances usability, findability, and navigation within the design.

  • Assessing the design against established usability principles and guidelines to identify usability issues and potential improvements.

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  • Creating visual representations of concepts, ideas, and relationships to explore different design possibilities and facilitate ideation.

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  • Visually representing the individuals, organizations, and their relationships in a project or system, to facilitate collective understanding.

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  • Evaluating and prioritizing design features based on user needs, project constraints, and business objectives.

  • Coding interview quotes is a qualitative data analysis method used to categorize and identify themes, patterns, and insights from the data.

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  • Involving pivot tables and data visualizations to extract meaningful insights and identify patterns from survey data, to inform decision-making.

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  • Assess the alignment between a product or service and its target market, evaluating how well it satisfies customer needs and fits within the market landscape to determine its potential for success.

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  • Analyzing and organizing data in a systematic manner; mapping out relationships, dependencies, and key elements to contribute to a comprehensive understanding and approach for visualization.

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  • Evaluating research findings and / or designs to assess and identifies areas for inclusivity improvement, including accessibility, usability, diversity representation, and cultural sensitivity. Ensuring that the design accommodates and respects the needs of diverse user groups.

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Tools

  • Digital whiteboarding tools (Muro, Mural)

  • Adobe Suite (InDesign, Illustrator, Photoshop)

  • Coding programs (Excel, N-vivo, Tableau, Observable, Airtable)

  • Frameworks (ELITO, SWAP, POEMS, AEIOU, Five Forces Analysis, CIFR, etc.)


Blog